Payment & Delivery
How to place an order
Making a purchase could not be easier. Just browse our Catalogue, click on "Buy" and you will be asked for a few details that we need to be able to fulfil your order.
We accept online credit card payment for Visa, Mastercard, American Express and UK debit cards; Switch and Visa Delta.
We know of no documented cases of credit card fraud using our secure shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Your credit card details are removed from our files immediately your payment has been processed.
We do not charge for any item until it is ready to ship. You may send your credit card information online or via phone, fax or post. We only accept cheques (drawn on a UK bank account and made payable to Quantum Leap) and postal orders (made payable to Quantum Leap) by post.
UK Orders - Postage and packing is free of charge for orders for delivery to a UK address.
Delivery will either be by Royal Mail or ParcelForce and their international affliates for orders outside the UK. We would normally expect to despatch your order within 3 working days of receipt of payment. In the unlikely event that despatch of your order is going to be delayed beyond 7 days, we will contact you by email, phone or post.
International Orders - We will charge per item ordered our site will calculate the shipping costs for each order and despatch by Royal Mail. International orders are generally received within 14 working days.
All applicable UK taxes are included in the price shown on our website however please be aware that you my be liable for import taxes if ordering from outside of the UK which are not the included in our prices.